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Hello!

I’m Markus, digital enthusiast based in Germany

I’m a motivated, always curious expert for digital business and transformation with time-tested experience over more than 20 years in many industries, familiar with a large number of technologies and methodologies, addicted to customer centricity and operational excellence.
To improve an organization's ability to navigate complex challenges I strongly believe in the impact of excellent teams.

Download CV (please request access)
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Explore what I believe in

Portfolio

My contribution

Services

  • 01

    Agile Implementation

    With an agile mindset, I prepare an organization for a frequent and successful change. I ensure the right connections and conversations are wired into the organization and leaders are practicing and modelling new ways of work.​

  • 02

    Business Model Innovation

    Bringing a wealth of industry knowledge and experience to the table, I provide a valuable external perspective, strategic planning expertise, and a range of tools and strategies to help businesses thrive, adapt, and achieve their objectives for new business models in an ever-evolving business landscape.

  • 03

    Change Operations

    I help to find the right balance between agility and scaling. In change processes, I'm an experienced advisor for all matters of organisational design that enable companies to reinvent themselves as service-oriented organisations.

  • 04

    Customer Lifecycle

    I am extremely experienced in developing customer interactions as one connected life cycle, from personalisation and lead generation, through conversion and outstanding services, to strong customer loyalty and retention.

  • 05

    Enterprise Architecture

    With years of experience, I plan and execute an enterprise architecture for growth, operational excellence, and resilience. I identify required technical and organisational capabilities to maximise the efficiency of technology and optimise workflows.

  • 06

    Operating Models

    I support digitally driven businesses with appropriate operating models, starting with the company's vision to deliver an exceptional customer journey, continuing with a clear structure for workflows, vendors, and roadmaps - based on agile methodologies and ways of working.

  • 07

    Technology Consulting

    As a technology specialist and transformation expert, I help leverage technology as a customer-centric and efficient ecosystem, both from a strategic and operational perspective, to create exceptional customer experiences through technology.

  • 08

    Product Management

    As a multifaceted discipline, I support guiding a product from its inception through development, launch, and ongoing improvement with all skills and competencies - staying up-to-date with industry trends and continuously seeking opportunities for professional development.

  • 09

    Process Management

    I support business process services with a focus on customer-centric touchpoints to drive business performance and create sustainable value through optimised operations in the service of excellent customer experience.

online continuously for ~28 years

CV

  • Executive Principal

    adesso mobile solutions, Stuttgart

    January 2024 - present

  • Vice President Operations EMEA

    VASS, Madrid

    January 2023 - December 2023

  • Executive Principal

    diconium, Stuttgart

    January 2013 - December 2022

  • Head of Digital Strategy

    T-Systems MMS, Dresden

    January 2004 - December 2012

  • Senior Consultant

    Concept! AG, Wiesbaden

    January 2001 - December 2003

  • Senior Consultant

    WWL Internet AG, Nürnberg

    March 1998 - December 2001

  • Freelancer Web Development

    Tübingen

    January 1996 - February 1998

Contact

Get in touch with me

  • Post OfficeDortmunder Str. 9, 70376 Stuttgart
  • Opening Hours24 / 7 / 365
  • IMPRINTMarkus Siepmann
    Dortmunder Str. 9
    70376 Stuttgart
  • DATA PRIVACYShort & crispy:
    I don't use cookies.
  • IMAGE CREDITSCulture: CCO Publich Domain, no attribution required / author unknown
    Complexity: Copyright Alexey Kljatov Photography 2014 under CC BY-ND
    Technology: CCO Public Domain, Author LittleVisuals
    Execution: CCO Public Domain, Author Joe deSousa
    Sustainability: CCO Public Domain, no attribution required / author unknown

Copyright 2024. All rights reserved.